Delaware Delaware GR – 11.19.19 I. Scope and Applicability A. Who is subject to the state’s grievance regulations? All carriers. 18 Del C. § 332(b) HMOs? Yes. Insurers? Yes. Utilization Review Organization? Yes. ACOs? Yes. PPOs? Yes. Third Party Administrators? Yes. B. What terms does the state use to refer to regulated entities? Carrier. C. […]

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