Hawaii Hawaii GR – 11.8.19 I. Scope and Applicability A. Who is subject to the state’s grievance regulations? A health carrier with enrollees in this State shall establish and maintain a procedure to provide for the resolution of an enrollee’s complaints and internal appeals. HRS § 432E-5  HMOs? Yes. Insurers? Yes. Utilization Review Organizations? No. ACOs? […]

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